FREQUENTLY ASKED QUESTIONS
Your Questions, Answered
If you’ve never visited Amy @Sirinart Thai Therapy before, you’re bound to have lots of questions or concerns. Below, you’ll find a list of several frequently asked questions from our clients. Contact us today for more information.
Terms & Conditions
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It is the clients responsibility to read the booking and cancellation policy before making an appointment
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For all clients we require a deposit at the time of booking
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It is the responsibility of the clients to attend the appointment on time. If you arrived late this time will be deducted from the appointment duration.
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The client is required to give 24hrs notice to cancel or amend an appointment.
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For cancellation within 24hrs of the appointment the deposit will not be refunded.
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Failure to give the required notice of cancellation or failure to attend an appointment the client will be banned from our business.
What To Wear For a Thai Massage?
We offer comfortable Thai massage pants and a shirt for your session. Alternatively, you may wear your own loose-fitting jogging trousers and shirt to ensure ease of movement.
What Is Thai Traditional Massage?
Thai massage or Thai yoga massage is a traditional healing system combining acupressure and yoga with stretching, Traditional Thai massage does not use oil, and it is not based on rubbing your skin. Clients remain fully clothed during a session, Thai massage can be both relaxing and energizing.
What Is Included In a Thai Massage?
During the Traditional Thai massage, you will be pulled, stretched, and rocked. The massage therapist will use thumbs, elbows, knees, and foot, or might even walk on you. This approach is completely different from Western massage styles that use oil.
How Does Thai Massage Work?
Thai massage works on the meridian or energy lines within the body. When you become tense or are suffering from a continuous dull pain the body's, energy flow can be restricted or even blocked. Thai massage works to restore the flow bringing harmony and balance to the body.
Does Thai Traditional Massage Use Oil?
Thai Traditional Massage, performed on a floor mat without oil. Our skilled practitioners use their thumbs, elbows, and body weight to apply pressure, ensuring a fulfilling experience. Enjoy various movements and stretches while remaining completely clothed.
Is a Thai Traditional Massage Supposed To Hurt?
The experience may initially feel somewhat uncomfortable, but it should never be painful. Our skilled therapists will adjust the intensity to suit your needs, providing effective relief for tight muscles and promoting relaxation.
What To Wear For Oil Massage?
During our oil massage sessions, clients are required to keep their underwear on and will be adequately covered with a towel for privacy. It is important to that naked massage is not permitted.
How Should I Prepare For My First Massage?
Avoid eating a heavy meal or drinking a large amount of liquid before the treatment because massage requires pressure and movement, which can be uncomfortable if your stomach is full. If you need to eat before the treatment it should be a light meal at least 1 hour before arriving and do not drink alcohol before your massage.
The massage therapists will typically refuse to work with a customer who is visibly drunk. Unfortunately, drinking alcohol will reduce the beneficial effects of massage.
Aftercare Advice
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Drink plenty of room temperature water to reduce soreness the next day.
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Avoid caffeine and alcohol for a couple of hours after your massage.
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It is important to wait at least 24 hours before doing any strenuous exercise.
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Pay attention to your body’s reaction.
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Enjoy the great feeling.
GDPR Privacy Policy
We are committed to protecting the privacy and security of personal data. This policy outlines our approach to data protection and your rights regarding the personal data we collect, process, and store.
This policy applies to all staff, contractors, and third parties who process personal data on our behalf.
We adhere to the following principles when processing personal data:
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Lawfulness, Fairness, and Transparency: We process personal data lawfully, fairly, and transparently.
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Purpose Limitation: We collect personal data for specified, explicit, and legitimate purposes.
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Data Minimization: We collect only the personal data necessary for the purposes for which it is processed.
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Accuracy: We ensure that personal data is accurate and kept up to date.
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Storage Limitation: We retain personal data only as long as necessary for the purposes for which it is processed.
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Integrity and Confidentiality: We process personal data securely to protect against unauthorized or unlawful processing, accidental loss, destruction, or damage.
Legal Basis for Processing
We process personal data based on one or more of the following legal bases:
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Consent
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Performance of a contract
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Compliance with a legal obligation
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Protection of vital interests
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Legitimate interests
Personal Data We Collect
We may collect the following types of personal data:
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Name
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Contact details (address, phone number, email)
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Medical history and treatment records (for providing massage therapy services)
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Appointment history
How We Use Personal Data
We use personal data for the following purposes:
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Providing massage therapy services
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Managing appointments and customer relationships
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Processing payments
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Communicating with clients
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Complying with legal and regulatory obligations
Data Security
We do not store data electronically staff are trained to maintain the security of data collected.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
Data Subject Rights
Individuals have the following rights regarding their personal data:
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The right to be informed about the processing of their data
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The right of access to their data
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The right to rectification of inaccurate data
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The right to erasure of their data
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The right to restrict processing
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The right to data portability
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The right to object to processing
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The right not to be subject to automated decision-making
Data Breaches
We have procedures in place to detect, report, and investigate data breaches. In the event of a data breach, we will notify affected individuals and the relevant supervisory authority as required by law.
Legal Compliance
We comply with all relevant laws and regulations related to equal opportunities, including the General Data Protection Regulation (Data Protection Act 2018)